We want you to love your purchase. If you're not completely satisfied, you may return eligible items within 7 days of receiving your order.

To be eligible for a return, items must:

Be unworn, unused, and unwashed.

Have all original tags attached.

Be returned in their original packaging.

Be accompanied by proof of purchase (order confirmation or receipt).

We reserve the right to refuse returns that do not meet these conditions.

We are happy to exchange items for a different size or color, subject to availability. If your preferred replacement is unavailable, we will offer a store credit.

Personalized or embroidered items are made to order and cannot be returned or exchanged unless they arrive faulty or incorrect. Please double-check all spelling and customization details before placing your order.

Please note that the cost of shipping of your return or exchange will be your responsibility.We do not offer cash or credit card refunds. Once your returned item has been received and approved, its value will be issued as store credit, which is valid for 12 months from the date of issue.

Please note that original shipping charges are non-refundable.

Before returning an item, please submit a return request through our Return Center. Once we review and approve your request, we'll email you the return instructions.

Please do not send items back without prior approval. Any unauthorized returns received may not be processed and, where applicable, may be donated to charity on your behalf.

Non-Returanble Items:  

The following items are not eligible for return or exchange:

Sale or clearance items (all sale purchases are final).

Gift cards.

International orders.

Personalized or embroidered items.                Please note that all sale items and orders shipped internationally are considered final sale and cannot be returned or exchanged.

Shipping Policy:

Order Processing

Please note that order processing times are separate from shipping and delivery times displayed at checkout.

Orders are typically processed within 1–3 business days (excluding weekends and public holidays) after your order has been placed and confirmed.

For personalized orders with embroidery, please allow an additional 2–5 business days for customization before your order is dispatched.Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking information.

Once your order has been shipped, you will receive a confirmation email with your tracking details.

During peak periods, including sales, new collection launches, and holidays, processing times may be slightly longer. We appreciate your patience and will always work to ship your order as quickly as possible.